Are Crew Products BPA-Free?
Are Crew products made with FDA-approved materials?
Of course! Crew products are made with food-safe, FDA-approved materials.
What is Craft Tech™ Glass?
Craft Tech™ Glass is a tough, shatter-resistant type of glass. It looks and feels like regular glass, but it's a little lighter and a lot more durable. Similar to borosilicate, it contains boron trioxide to increase the coefficient of thermal expansion. This simply means that Crew Bottles™ can withstand extreme temperature changes and can be safely cleaned in a modern dishwasher.
The color I want is out of stock. What gives?
We're sorry to hear that! Reach out to firstname.lastname@example.org and we'll let you know as soon as it's back in stock.
Can I buy the base individually?
No. It's a separation anxiety thing.
How do I care for my bottles?
With love. Craft Tech™ is dishwasher-safe and all bottle components can easily be washed by hand.
Do standard pour spouts work with Crew Bottles?
The Crew Bottle's 20mm neck finish is specifically designed to accommodate standard pour spouts commonly used for liquor bottles and olive oil.
My bottles aren't working the way I thought they would. What do I do?
Please, tell us immediately! We want to hear about the issue and make things right.
Reach out to email@example.com.
ORDERS & SHIPPING
To which countries does Crew deliver?
Our carriers include FedEx, UPS and DHL, which means we'll find you wherever you are.
I made a mistake. Can I change my order?
We all make mistakes. If we act fast we can get this resolved. Send an email to firstname.lastname@example.org.
I haven't received tracking information for my order. What's up?
We're sorry about that. You should receive a tracking number when your item ships. If you haven't received a tracking number within 24 hours of your purchase, please email email@example.com.
Who do I talk to about pricing for my bar or restaurant?
We're always looking to support our friends in the industry and we would love to help outfit your venue. Please send us a message.
Can I mix carbonated beverages in my Crew Bottle™?
Hey, who doesn't like bubbly drinks? When adding fizzy liquids like sparkling water or fake Champagne, make sure you remove the t-cap when you're done prepping. Otherwise, the bottle will become charged with pressure and the top will shoot off like a rocket. Like a bottle rocket.
Why not upcycle glass bottles instead?
Using old wine and liquor bottles to store fresh juices and cocktail ingredients may seem like a sustainable, cost-saving strategy but, in fact, it's quite the opposite. Attempting to clean our more "traditional" friends requires an irresponsible amount of water, time, and other costly resources. And because they're so tough to maintain, they often get neglected; resulting in serious consumer health risks.
Crew bottles simply offer a more sanitary, responsible alternative.
Where are Crew products made?
We searched the globe to find the best manufacturers for each product component. Currently, Crew products are designed in Los Angeles, CA and our supply chain network includes both China and Portugal.
Is Crew hiring?
We're always looking for smart, curious, friendly people who care about the food and beverage industry. If this seems like you, then we would love to talk about what you're good at. Drop us a line at firstname.lastname@example.org.